Frequently asked questions
Who is Delonac?
Delonac was founded by a team of professionals with in-depth expertise in the transportation and technology fields. We strive to provide our clients with reliable and cost-efficient transportation services. Delonac is a turn-key transportation provider using the latest technology to link markets worldwide.
Why should I use Delonac?
Because we make it easy for our clients to ship and cut their freight costs. You get instant prices, book your shipments right away and track them online 24/7. Delonac promotes a close collaboration between clients and carriers and a direct online access to all shipments.
What transport modes do you offer?
We propose ocean, road and air freight services. We help synchronize your shipping needs with our carriers’ strengths to ensure top delivery performance.
What service options can I get to ship my goods?
Several service levels, with various transit times, are offered at competitive prices. You may also select pick-up and/or delivery services and options such as insurance and customs clearance.
How can I get a price and start shipping?
You get prices online, from your account, after entering the trade lane and the shipment details (weight, dimensions, types of containers). Then, you may book your shipment based on carrier, price, transit time, CO2 emissions, etc.
How do I track my shipments?
All shipments for all transport modes are tracked online, right through your account.
Who has access to my shipments?
Your colleagues can also access your shipments. Therefore, all shipments are always managed by someone.
Do I get customer support?
Absolutely. Our customer support team is always happy to help.
Is there any shipping commitment?
No. You may use the platform and place bookings as needed. Our services are adapted to clients of all sizes.
Do you propose data integrations?
Yes. We have a well-documented API that can easily be integrated (quote, book, track). We also provide prebuilt integrations with leading e-commerce platforms. These connections allow you to expedite shipment processing even further.